Privacy Policy

1. Introduction

This document sets out the privacy policy of AAC Wristbands Australia Pty Ltd ATF Wristbands Australia Trust, an Australian business with ABN 25 165 526 602 (we, us, or our). For the purposes of applicable data protection law—in particular, the General Data Protection Regulation (EU) 2016/679 (GDPR) and the UK Data Protection Act 2018—your data will be controlled by us.

This privacy policy applies whenever we collect your personal information (or personal data). This includes between you, the visitor to this website (whether directly as our customer or as personnel of our customer), and us, the owner and provider of this website, and where we are directed by a third party to process your personal information. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website and the provision of our services to you.

We take our privacy obligations seriously, and we’ve created this privacy policy to explain how we collect and treat your personal information. Personal information is any information which could identify you.

2. Types of personal information we collect

The personal information we collect may include:

• Name.
• Mailing or street address.
• Email address.
• Social media information.
• Telephone number and other contact details.
• Age and date of birth.
• Credit card or other payment information.
• Information about your business or personal circumstances.
• Information connected with client surveys, questionnaires and promotions.
• When we use analytical cookies: your device identity and type, IP address, geolocation information, page-view statistics, advertising data and standard web-log information.
• Information about third parties.
• Any other information provided by you via this website, while we provide services to you, or otherwise required by us or provided by you.

3. How we collect personal information

We endeavour to ensure that information we collect is complete, accurate, accessible and not subject to unauthorised access.

We may collect personal information either directly from you or from third parties, including where you:

• Contact us through our website.
• Communicate with us via email, telephone, SMS, social applications (such as LinkedIn, Facebook or Twitter), or otherwise.
• Engage us to perform services for you.
• Offer to provide, or provide, services to us—either personally or through your organisation.
• Interact with our website, social applications, services, content and advertising.
• Invest in our business or enquire about a potential purchase in our business.

We may also collect personal information when you use or access our website or social media pages. This may be done using web analytics tools, cookies or similar tracking technologies that allow us to track and analyse website usage. For more information, please see our Cookie Policy.

4. Use of your personal information

We collect and use personal information:

• To provide services or information to you.
• For record-keeping and administrative purposes.
• To comply with our legal obligations, resolve disputes or enforce our agreements with third parties.
• Where we have your consent, to send marketing and promotional messages and other information that may interest you. We may use email, SMS, social media or mail for direct marketing. You can opt out using the facility provided, such as an unsubscribe link.
• To develop and carry out marketing activities, conduct market research and analysis, and develop statistics.
• To improve and optimise our service offering and customer experience.
• To send administrative messages, reminders, notices, updates and other information requested by you.
• To consider an application for employment from you.
• To deliver our services.

5. Sharing your data

We may share your personal information in certain circumstances, including:

• Where there is a change of control in our business or a sale or transfer of business assets. To the extent permitted by law, we reserve the right to transfer our user databases and the personal and non-personal information they contain. Information may be disclosed to a potential purchaser under a confidentiality agreement. We seek to disclose information only in good faith and where required by these circumstances.
• With credit-checking agencies for credit-control purposes.
• Where disclosure is required by law or regulation.
• With service providers and affiliated third parties that enable us to provide our services, including professional advisers such as accountants, disaster-recovery service providers, auditors and overseas counsel.

6. Security

We take reasonable steps to keep your personal information secure and protect it from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect them. However, we cannot guarantee the security of your personal information.

7. Links

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites, and we suggest reviewing their privacy policies before using them.

8. Your rights

You have various rights concerning our use of your personal information:

Access

You have the right to obtain access to your information (if we’re processing it) and certain other information. This allows you to check that we’re using your information in accordance with data protection law.

Be informed

You have the right to clear, transparent and easily understandable information about how we use your information and about your rights. This privacy policy is intended to provide that information.

Rectification

We aim to keep your personal data accurate, current and complete. Please contact us if any of your personal data is inaccurate or changes so we can keep it up to date.

Objecting

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing.

Restricting

You have the right to block or suppress further use of your information. When processing is restricted, we can still store your information but may not use it further.

Erasure

You have the right to ask us to erase your personal data when it is no longer necessary for the purpose for which it was collected or when, among other things, it has been unlawfully processed.

Portability

You have the right to request that some of your personal data be provided to you, or another data controller, in a commonly used, machine-readable format.

Complaints

If you believe your data-protection rights have been breached, you have the right to lodge a complaint with the applicable supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office.

Withdraw consent

If you have consented to anything we do with your personal information, you may withdraw your consent at any time. This includes withdrawing consent to the use of your personal information for marketing.

You may exercise any of these rights at any time by contacting the email address below.

9. How long we keep data

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including satisfying legal, accounting or reporting requirements. We securely destroy personal data in accordance with applicable laws and regulations.

For further information about the specific retention periods that apply to your personal information, please contact us using the email address below.

10. Transfers outside the European Economic Area (EEA)

To provide our services, we may transfer the personal information we collect to countries outside the UK or EEA that do not provide the same level of data protection as the country in which you reside and are not recognised by the European Commission as providing an adequate level of data protection.

When we do this, we will put appropriate safeguards in place to protect your personal information to the same extent as in the EEA and UK. These safeguards may include standard contractual clauses.

For more information, please contact us using the email address below.

11. Contact us

For further information about our privacy policy or practices, to access or correct your personal information, or to make a complaint, please contact us:

We may change this privacy policy from time to time by posting an updated copy on our website. We encourage you to check our website regularly to ensure you are aware of the current policy. Where we make significant changes, we will endeavour to notify you by email.